PRIVACY POLICY
Passionate Cleaners Ltd and Passionate Cleaners Commercial Ltd (“we”, “us”, or “our”)
is committed to protecting your personal data. This privacy policy informs you how we look
after your personal data when you visit our website, enquire about, or use our cleaning
services.
  1. The Data We Collect
    We may collect, use, store, and transfer the following personal data:
  • Identity & Contact Data: Name, address, email address, telephone numbers.
  • Financial Data: Bank account and payment card details.
  • Service Data: Information regarding your property, cleaning requirements, and
    access instructions (keys/alarm codes).
  • Technical Data: IP address, browser type, and location data when using our website.
  1. How We Use Your Data
    We only use your data to provide our services and meet legal obligations:
  • Performance of Contract: To provide cleaning services, process bookings, and
    handle invoices.
  • Legitimate Interests: To communicate regarding service updates, safety matters, and
    to process payments.
  • Marketing: To provide information on new services or cleaning offers which benefits
    you, only if you have consented.
  1. Data Sharing
    We may share your data with:
  • Cleaners & Contractors: To facilitate the cleaning service.
  • Payment Providers: To process payments safely.
  • Legal Obligations: To comply with law enforcement or regulatory requirements.
  1. Data Retention

PRIVACY POLICY FOR PASSIONATE CLEANERS LTD AND PASSIONATE

CLEANERS COMMERCIAL LTD

We retain personal data only for as long as necessary. Typically, client records are kept
for six years after the end of the business relationship for tax and legal purposes.

  1. Your Rights
    Under UK GDPR, you have the right to:
  • Access the information we hold about you.
  • Request correction or deletion of your data.
  • Withdraw consent for marketing at any time.
  1. Contact Us
    If you have any questions regarding this privacy policy, please contact us:

Address: Office 2.026, Innovation Centre 7, Keele University, Keele, Staffordshire,
ST5 5NU.

Email: contact@passionatecleaners.co.uk

Phone: 01782 493988/ 07859131270